These Terms of Service (the "Terms") govern your access to and use of the website operated under the brand DammruVani and the services delivered through it. The website and services are operated by Shouryakriti, a legal entity based in Bhopal, Madhya Pradesh, India. By accessing the website, creating an enquiry, booking a consultation, downloading an asset, or otherwise using any part of our services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the website or services.

1. About Us

DammruVani is a brand of Shouryakriti, an entity organised and operating in Bhopal, Madhya Pradesh, India. References to "we", "us", "our", or "DammruVani" in these Terms refer to Shouryakriti acting through the DammruVani brand. References to "you" or "your" refer to any natural person or legal entity that accesses the website or engages our services.

2. Nature of the Services

DammruVani provides advisory and educational services rooted in the traditional sciences of Jyotish (Vedic astrology) and Vastu (the science of space), along with related digital assets, written reports, custom consultations, and bespoke offerings. Our services are intended for personal reflection, planning, and informational purposes. They are not a substitute for professional advice in fields such as medicine, mental health, law, finance, accounting, real estate, or engineering. You should always consult an appropriately qualified professional before making decisions in those domains.

We do not promise or guarantee any specific outcome from following our recommendations. Astrological and Vastu insights are interpretive in nature, and the value derived from them depends on many factors that are outside our control.

3. Eligibility

You must be at least eighteen years of age and legally capable of entering into a binding contract under Indian law to use the website or to purchase any service or asset. By using the website, you represent that you meet these eligibility requirements.

4. Bookings and Consultations

When you submit a consultation enquiry through the website, you agree to provide accurate, complete, and truthful information. We will respond to confirm availability, scope, and applicable fees. A booking is considered confirmed only after we have acknowledged it in writing and, where applicable, you have completed the required payment.

Consultations are typically delivered remotely through video conferencing, telephone, or written report, depending on the service. Specific deliverables, session lengths, and turnaround times are described on the relevant service page or in our written communication with you.

5. Fees and Payment

Fees for our services are listed on the website or quoted to you in writing for custom engagements. All fees are stated in Indian Rupees unless otherwise specified and are exclusive of applicable taxes, which will be added at the prevailing rate. Payment is due in advance unless otherwise agreed in writing. Payments are processed through third-party payment gateways and are subject to those gateways' terms and conditions.

6. Refunds and Rescheduling

Because our services involve the allocation of expert time and the preparation of personalised analysis, fees once paid are generally non-refundable. We will, however, consider refund requests in exceptional circumstances at our sole discretion. Rescheduling of a confirmed consultation is possible if requested at least forty-eight hours in advance, subject to availability. Failure to attend a confirmed session without notice may result in forfeiture of the booking fee.

7. Digital Assets and Downloads

Certain assets such as PDF guides, e-books, and recorded webinars may be made available for download or streaming, either free of charge or for a fee. All such assets are licensed to you for personal, non-commercial use only. You may not reproduce, redistribute, resell, sublicense, or create derivative works from any of our assets without our prior written consent. Due to the nature of digital deliverables, paid downloads are non-refundable once access has been provided.

8. Intellectual Property

All content on the website, including text, images, graphics, logos, the DammruVani brand, the Shouryakriti name, written reports, custom artwork developed under the Chitra Upaya service, and all other materials, is the intellectual property of Shouryakriti or its licensors and is protected by Indian and international copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the website for personal, non-commercial purposes. No other rights are granted by implication or otherwise.

9. User Conduct

You agree not to use the website or services in any manner that is unlawful, abusive, defamatory, fraudulent, or that infringes the rights of any third party. You agree not to attempt to gain unauthorised access to any portion of the website, interfere with its operation, or use automated tools to scrape, copy, or harvest content. We reserve the right to suspend or terminate access for any user who violates these Terms.

10. Confidentiality

Information shared by you in the context of a consultation, including birth details, family circumstances, business information, or property layouts, will be handled with care and used only for the purpose of delivering the requested service. Please refer to our Privacy Policy for further detail. You similarly agree to keep confidential any proprietary methodologies, frameworks, or written analyses that we share with you.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the website and all services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the website will be uninterrupted, secure, or error-free, or that any defects will be corrected.

12. Limitation of Liability

To the maximum extent permitted by law, in no event shall Shouryakriti, its directors, employees, contractors, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of the website or services, whether based on contract, tort, negligence, strict liability, or any other legal theory. Our total aggregate liability for any claim arising out of or relating to these Terms or the services shall not exceed the amount actually paid by you to us for the specific service giving rise to the claim during the three months preceding the event giving rise to liability.

13. Indemnification

You agree to indemnify, defend, and hold harmless Shouryakriti and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with your use of the website or services, your violation of these Terms, or your violation of any rights of a third party.

14. Third-Party Links and Services

The website may contain links to third-party websites or services that are not owned or controlled by Shouryakriti. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of any third-party site or service is at your own risk and subject to that party's terms.

15. Modifications to the Services and Terms

We reserve the right to modify, suspend, or discontinue any portion of the website or services at any time, with or without notice. We may also update these Terms from time to time. Any changes will be effective when posted on the website with an updated "Last updated" date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

16. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Subject to any applicable mandatory law, the courts located in Bhopal, Madhya Pradesh, India shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the services.

17. Force Majeure

Shouryakriti shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, civil disturbance, government action, internet or power outages, or any other event of force majeure.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Shouryakriti regarding your use of the website and services and supersede any prior agreements, understandings, or representations.

20. Contact

For any questions, concerns, or notices relating to these Terms, please write to us at hello@dammruvani.com or by post to Shouryakriti, Bhopal, Madhya Pradesh, India.